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True Convergence: The Case for a Connected Worker Platform

Unlocking the power of your connected workforce

Stuart MacLean, Director of Product & Technology, Nymi


The way organizations have traditionally connected workers to the digital space through bespoke solutions is expensive, slow, and difficult for users. Bespoke solutions lack flexibility, so change and innovation are inhibited. As the COVID-19 pandemic has demonstrated, businesses need to adapt rapidly. Whether it’s to put a business continuity plan (BCP) in place or implement health and safety measures, we urgently need a better way of connecting workers to their digital environments.


The Conventional Way


While bespoke solutions have value in narrowly defined areas, they come with major limitations: They only solve one problem at a time and collectively produce a complex infrastructure that overshadows business goals, disrupts operations, and impedes the creation of new use cases that are essential to driving an organization’s success.


Multiple solutions create silos where data consistency and availability become problematic, and workers are isolated. Since there is no centralized point of control, the worker experience is further fragmented.


In addition, bespoke solutions can’t scale: They don’t have the capabilities needed to respond to new use cases; they don’t integrate easily; they come with a high total cost of ownership (TCO); and they are prone to functional gaps or overlap.


More problematic, they put the burden for maintaining connectivity, continuity, and process flow directly on the workers, who are forced to rely on an array of devices (e.g., passwords, fobs, keys, cards, etc.) to carry out their daily tasks.


While the market offers a large number of solutions with valuable functionality, harnessing these to address both immediate problems and long-term strategic goals can be overwhelming. Too often compromises are made: Immediate requirements are addressed through one specialized solution, but additional requirements keep arising — each requiring its own solution. Overarching unity is lacking, and it’s impossible to adopt an effective, enterprise-wide, forward-looking strategic approach. It’s time to leave the conventional way behind and revolutionize the way workers are connected to the digital space.


The solution: a unified connected worker platform


An effective connected worker platform simplifies the connection of workers to the digital space and acts as a unified enabling platform that can produce solutions that meet an organization’s unique and evolving needs.


Instead of connecting workers one use case at a time, Nymi’s Connected Worker Platform (CWP) connects workers through a single platform that addresses a range of use cases out of the box and is flexible to handle new ones as they arise. Nymi connects workers from the factory floor to the C-Suite, creating a human network and delivering organization-wide benefits.


Combining a highly secure wearable (Nymi Band™) with an easily deployed enterprise software platform, the CWP provides connected worker technology that is suited to any industry. The Nymi Band allows users to interface directly with digital systems, while on-device biometrics and integrated sensors convey information about the individual and their environment.


The exponential effect


As an enabling platform, the CWP functionality currently includes security, privacy, UX, location, presence, real-time communication, as well as health and safety. Its capabilities continue to grow as new functionality is added on an ongoing basis. Since this ever-increasing number of building blocks can be combined in a multitude of ways, the CWP lets you rapidly create innovative solutions to address an endless range of use cases. There’s no need for additional platforms or vendors, and the operational burden is shifted to the system, leaving workers to focus on their core competencies.


Unlike the limited results that come from linking bespoke solutions, Nymi creates an exponential effect since you can combine and recombine its elements in a vast number of ways to target the precise use case you need to solve.


The proof is in the solutions


To see how this works in action, consider how easy it is to address a back-to-work use case. Nymi natively provides the functionality needed to ensure worker health and safety, so creating a unified, easy-to-deploy solution is straightforward. The Nymi CWP:

  • Has unmatched pandemic response capabilities and enables you to maintain your disaster recovery (DR) and business continuity plans (BCPs) over time in compliance with regulatory requirements

  • Links health status to a building’s physical access control systems, sends distancing reminders, and enables precise contact tracing

  • Requires no additional resources to build, operate, or maintain since all functionality is available in the CWP and is accessible through the worker’s wearable — the Nymi Band

  • Enhances health and safety throughout the workplace (not just at the entrance) with touchless operation and features that moderate worker density, etc.

Imagine what you’d have to go through to create this solution using multiple point solutions. At a minimum, it would involve a great deal of time and expense and would most likely fail to perform like the one built on top of Nymi’s unified CWP.


Adopt a single platform — a unified CWP SERVICE


Agility, flexibility, and innovation should be part of every company’s DNA, but they’re not in the makeup of conventional solutions. Conventional solutions are not effective at creating a convergence of technology, human needs, and organizational requirements. In contrast, the Nymi CWP supports a human-centric point of view and can readily address immediate tactical requirements as well as your ongoing strategic roadmap. This represents a fundamental change in the way business and worker requirements are being met by technology today and will add long-term value and innovation to any organization.

If you’re interested in learning more, contact us to book a vendor-agnostic workshop on the benefits of deploying a connected worker platform to build a connected worker service.

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